Donovan Manor (“we,” “our,” or “us”) is committed to protecting the privacy of our clients, guests, and website users. This Privacy Policy explains how we collect, use, store, and safeguard personal information, including information used for communication and account‑related services.
We do not actively collect this information and only receive it when voluntarily provided by clients during an inquiry.
1. Information We Collect
We may collect:
Name
Email address
Phone number (including mobile number)
Event‑related information provided by you
Communication preferences
Website usage information (IP address, browser type, pages visited)
Information needed to verify your identity or facilitate secure access
2. How We Use Information
We use personal information to:
Communicate with clients, guests, and inquiries
Provide updates or information relevant to events or venue services
Facilitate account access, identity verification, or scheduling
Respond to questions or service requests
Maintain the security and operation of our venue
Comply with legal and regulatory obligations
3. SMS/Text Messaging Policy
We may send text messages to individuals who have provided their mobile number and consent to receive text messages from Donovan Manor. Standard message and data rates may apply. Message frequency may vary.
Opt‑Out
You may opt out of SMS communications at any time by replying STOP to any of our messages.
HELP
You may reply HELP for assistance or by contacting our office directly.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
All other categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties.
4. How We Share Information
We may share information only when necessary to:
Provide services through trusted vendors (e.g., event management software, communication platforms)
Support venue operations
Meet legal, security, or regulatory requirements
Protect clients, guests, and the property
We do not sell personal information or mobile numbers.
We do not share SMS opt‑in data, phone numbers, or messaging information with third parties except as required to deliver messaging services.
5. Data Protection
We use administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse.
6. Your Rights
Clients, guests, and users may request to:
Update or correct personal information
Request removal of certain information where permitted
Change communication preferences or opt out
Requests may be made through our office.
7. Policy Updates
We may update this Privacy Policy periodically.
Any updates will be posted on this page with a revised “Last Updated” date.
8. Contact Information
Donovan Manor
5733 Hilltop Rd.
Fuquay‑Varina, NC 27526
Phone: (919) 326‑3729
Email: events@donovanmanor.com
Website: https://www.donovanmanor.com
